Returns & Exchanges
At Minky Homecare, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return any unused item in its original packaging within 30 days of delivery for a full refund.
Initiate Your Return
Contact our customer service team with your order number and reason for return to receive a unique Return Authorization Number.
Package Your Items
Securely pack the items in their original Minky packaging, ensuring all components and manuals are included to prevent damage during transit.
Ship the Package
Affix the provided return label to your parcel and drop it off at any authorized carrier location, keeping a copy of your tracking receipt.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing